Policies and agreements, clearly organized.

Find the documents that govern SpooLink accounts, merchant services, ticket purchases, privacy, accessibility, and public content.

Terms of Service

Terms governing access to and use of SpooLink services.

How SpooLink collects, uses, shares, retains, and protects information.

Ticket-buyer terms, seating and holds, in-person purchases, refunds, QR tickets, and admission.

SpooLink’s accessibility commitment and how to request assistance.

How to report copyright concerns involving merchant or public content.

Merchant responsibilities for events, seating, POS, payments, taxes, AI credits, and platform use.

Supplemental data-processing terms for eligible merchant, municipal, and enterprise customers.