Assign staff deliberately
Use Staff Management to give each team member the access needed for their role. Check permissions before an event so only authorized staff can use sensitive event tools.
Ask for help
Merchants can open Helpdesk Support from their workspace. Describe the issue, include the affected event when relevant, and follow the ticket status there. You can also use the public Contact page for general questions.
Account access
If your organization already has a SpooLink account and you need help regaining access, email support@spoolink.com instead of creating a second merchant account.
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