SpooLink Manual
LiveGate Scanner
Prepare devices, scan tickets, and resolve admission exceptions.
1
Select the correct event
The scanner must use the published Working Event so admission records are stored in the correct event.
2
Test devices before doors open
Confirm camera permission, connectivity, staff access, and a successful test scan.
3
Handle exceptions carefully
Duplicate or manual overrides should follow the merchant’s event-day policy and remain auditable.
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